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About Northwest Community Hospital:

Our Mission, Vision and Values

Our Mission

We exist to provide quality, compassionate healthcare services to the people of the northwest community.

Our Vision

We will be recognized as a leader in creating the 21st century hospital through the innovative use of:

  • Our caring culture,
  • Clinical expertise, and
  • Technologies.

This will make it possible for patients, physicians, employees and community to experience excellence.

Values and Guiding Principles

Customer Focus:
Total customer satisfaction for internal and external customers.

Community Needs:
High quality, compassionate healthcare designed to meet the community’s stated needs.

Excellence:
Our way of life: consistently superior performance and continuous quality improvement.

Ethical Behavior:
Integrity, honesty and fairness in everything we do.

Fairness:
Belief in the worth and dignity of the individual without bias or prejudice, our foundation for all interactions.

Financial Reasonableness:
Careful planning for future trends, wise stewardship of resources, high quality service at a reasonable cost.

Northwest Community Hospital
800 W. Central Road, Arlington Heights, IL 60005 847.618.1000
Copyright © 2008 Northwest Community Hospital. All rights reserved.