About Northwest Community Hospital:
Our Mission, Vision and Values
Our Mission
We exist to provide quality, compassionate healthcare services to the people of the northwest community.
Our Vision
We will be recognized as a leader in creating the 21st century hospital through the innovative use of:
- Our caring culture,
- Clinical expertise, and
- Technologies.
This will make it possible for patients, physicians, employees and community to experience excellence.
Values and Guiding Principles
Customer Focus:
Total customer satisfaction for internal and external customers.
Community Needs:
High quality, compassionate healthcare designed to meet the community’s stated needs.
Excellence:
Our way of life: consistently superior performance and continuous quality improvement.
Ethical Behavior:
Integrity, honesty and fairness in everything we do.
Fairness:
Belief in the worth and dignity of the individual without bias or prejudice, our foundation for all interactions.
Financial Reasonableness:
Careful planning for future trends, wise stewardship of resources, high quality service at a reasonable cost.