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Patients

At NCH, our patients come first. Our advanced technologies, multidisciplinary teams of clinical experts, less invasive and safer treatments, and our state-of-the-art facilities provide a total healing environment for patient care, comfort and safety.

General Information

General Information

Schedule all your tests and procedures with one phone call, check to see if you need pre-admission testing for surgery or find out where you need to go with our maps and directions.

Nurse Navigators

Nurse Navigators

Major healthcare decisions can be overwhelming, particularly if you’ve been diagnosed with cancer or a serious health condition. At NCH, you’ll find the support you need from a nurse navigator—an experienced nurse who serves as your personal clinical resource.

Payment, Billing and Financial Services

Payment, Billing and Financial Services

At NCH, we’re committed to providing you with a complete range of financial services including price quotes and room rates, prompt pay discounts, and financial assistance.  We’ll also inform you about your health insurance benefits and bill payment options. 

Patient Education Portal

Patient Education Portal

Northwest Community Healthcare strives to help patients take an active role in their healthcare; that's why we are proud to offer Emmi® educational programs for our patients.

Health Connection Services

Health Connection Services

HealthConnection is ready to connect you with a referral to a primary care physician or specialist, schedule your appointment, register you for a class or screening, as well as provide literature about specific NCH services and departments. 

Visitors

Visitors

We’re here to make your visit as comfortable and convenient as possible with our on-site dining facilities, free wireless Internet service, and the support of our spiritual care services. 

Animal-Assisted Therapy

Animal-Assisted Therapy

Nothing lifts the spirits and puts a smile on a patient's face like the friendliness of an NCH pet therapy dog. These special canines also assist in the rehabilitation process, providing a unique dimension of care that is unlike any other therapy.

If You're Having Surgery

If You're Having Surgery

Whether you’re having day surgery or surgery in NCH’s Main OR, you’ll be cared for by our Magnet-designated nurses and board certified specialists, anesthesiologists and surgeons.  NCH has 14 state-of-the-art operating suites.

Patient Services Center

Patient Services Center

Save time by accessing the services you need in one location.  Request medical records, get financial assistance, talk to a patient advocate, or pick up and drop off X-rays quickly.

Insurance Plans Accepted

Insurance Plans Accepted

Prior to your test or procedure at NCH, it’s important to verify that your managed care plan has an agreement with NCH to provide you with healthcare services. Here you’ll find a list of insurance plans accepted at NCH.

Find a Doctor

Find a Doctor

Looking for a new doctor or a specialist on staff at Northwest Community Hospital? Search our online directory of over 1,000 medical professionals, including primary care doctors and specialists.

Spiritual Care Services

Spiritual Care Services

Hospital chaplains are always available to reach across faith group boundaries to provide you with spiritual support in times of crisis.

Daisy Award

Daisy Award

Has an NCH nurse made a positive impact on the care you or a family member received? Nominate them to win the DAISY Award. This monthly award recognizes nurses “for the important difference they make in all the lives they touch.

Last Updated 04/10/2009