At Northwest Community Hospital, we are committed to keeping you well-informed and prepared throughout each step of your Hospital stay. As early as your first day in the Hospital, your doctors and nurses will identify a target date for your discharge. The clinical care team also will work closely with both you and your loved ones to anticipate and prepare for your specific needs after you leave the Hospital. Our goal – through preparation and communication – is to help make your transition to the next level of care as smooth and comfortable as possible, whether you are going home or to another healthcare facility.
Once your doctor believes it is appropriate for you to leave the Hospital, you will receive discharge instructions for follow-up care and details about new medications. While the specific time you are discharged may vary, many patients go home before 2 pm. However, unanticipated issues may impact your specific discharge time or day.
In addition to your doctors and nurses, a case manager may assist you with arranging home care services, or admission to an extended care facility or rehabilitation center. NCH social workers are available to provide guidance to help you and your loved ones deal with financial, social and emotional needs related to illness or hospitalization.
As your discharge time nears, we suggest making arrangements for someone to be present when you receive discharge and follow-up care instructions. It's valuable to have a loved one or friend with you to take notes, to ask questions and to provide overall support during the discharge process. Some questions to consider asking your doctors or nurse before leaving the Hospital include:
Before leaving the Hospital, you should feel comfortable with the information and instructions provided to you. If you are unsure in any way about your condition, safety, medications or follow-up care, please ask your doctor or nurse for further explanation.
Planning in advance with loved ones and friends can help make your transition to home much smoother. When the moment to leave the Hospital arrives, you will be escorted to the Hospital's East Entrance 4 or North Entrance 2. Please arrange for someone to pick you up at the entrance specified by your nurse. While many patient discharges occur before 2 pm, your nurse will communicate a more precise time so that you can make the appropriate arrangements.
NCH has a fee-based Medicar Transport service for patients who live in the surrounding communities and need an affordable ride home following an overnight stay at the Hospital. In addition, NCH's Courtesy Van is a fee-based transportation service available to individuals receiving outpatient services or tests at any NCH location. For more information about rates and service area, please call 847.618.6480.