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December 2013
Featured Story

ICD-10 Transition Offers Both Opportunities and Challenges

The federally mandated transition to ICD-10 provides opportunities for NCH to improve the quality and efficacy of patient care. Along with the obvious clinical benefits come a few unique challenges. Though the ICD-10 transition happens in October 2014, we want to keep you informed of our progress in addressing these challenges.

End-to-End Testing

Because ICD-10 codes drive many activities for healthcare organizations, the ICD-10 team must test the new coding process from one end of the healthcare chain to the other. While ICD-10 most directly impacts NCH’s internal processes, other processes will also be affected, such as external transactions, including billing and claims, with insurance companies or other provider organizations. Preemptive testing will help NCH identify and plan for the full impact this transition will have on all of our processes.

IT Infrastructure

Another key challenge associated with the ICD-10 transition is the complex changes we need to make to our IT infrastructure. The ICD-10 codes will impact almost every clinical and administrative process in a healthcare setting, including reimbursement, meaningful use and outcome measurement. At NCH, more than 25 IT applications require updates to support ICD-10 codes.

Over the next several months, clinical, business and IT staff will be testing NCH systems, both internally and externally, to ensure that NCH is ready for this important transition to ICD-10 in October 2014 —moving us further on our road to the future! If you would like to learn more about the transition to ICD-10, please contact Sandra Kersten (, ICD-10 Project Manager, or Ron Tapnio (, Revenue Cycle Management Executive Director and ICD-10 Project Sponsor

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Last Updated 2013/10/16