January 2013

NCH Introduces Physician Sales Liaison Program

Northwest Community Healthcare (NCH) has introduced a new physician sales liaison program that will be responsible for identifying physician concerns, issues and suggestions to help NCH better serve patients and physicians. The physician sales liaison team will be led by Jack Marinelli, physician sales liaison manager, and overseen by Andy McNerney, director of growth.

"We are excited to bring on this new team," said Michael Hartke, executive vice president of Clinics and Regional Services. "This team will focus on introducing new services, emphasizing growth opportunities with existing services and communicating service line strategies to physicians."

The physician outreach team is restructuring responsibilities to strengthen the level of physician alignment and support NCH's System of Care development efforts. The physician outreach team's responsibilities will include provider relations for the PHO and clinical integration, medical staff communication and education about initiatives. The team will continue to provide new physician orientation, training for CareLink and other IT systems, physician leadership development programs, physician networking events and practice manager forums.

This team will continue to be managed by Laura Rains (847.618.5275) and overseen by Kelly Raffel (847.618.5283), Executive Director of Physician Services and Operation Integration. Feel free to reach out to any contacts listed for questions or clarifications about these teams.