Patient and Visitor Information:
NCH Privacy Policy and How to Obtain Copies of Your Medical Records
Your Privacy
Northwest Community Hospital has always made it a priority to protect the privacy of the patients we serve. Everyone associated with our organization ---- doctors, nurses, business and support staff ---- are committed to maintaining your privacy. New government regulations have been outlined in the Health Insurance Portability and Accountability Act (HIPAA). These regulations provide an additional way to help guarantee patient privacy. Patient privacy remains a top priority for hospitals, doctors and pharmacies throughout the United States.
As an organization dedicated to safeguarding patients' medical records, Northwest Community Hospital has prepared a Privacy Notice. This notice details how health information will be used and disclosed. This notice also describes patients' rights related to the use and disclosure of individual health information. To read NCH's Privacy Policy, please click here.
Your Medical Records: New, Easier Options!
There are two convenient ways to request copies of your medical records:
- Online via our electronic request forms
- Fax or mail via our printable request forms
Your medical records will be ready for you to pick up within 24 hours of receipt of your request, Monday through Friday, 8:00 am to 7:00 pm. Requests made on Friday evenings, Saturdays or Sundays will be made available the following Monday afternoon for pick up. Specific fees apply according to your request. For your security and privacy, you will be required to pick up records in person at the Patient Services Center at the Hospital, show your ID and sign for them.
- To Obtain Copies of Your Medical Records from Northwest Community Hospital or Day Surgery Center:
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- To Obtain Copies of Your Medical Records from Northwest Community Hospital for Mental Health/Developmental Disabilities:
Mail your printed and completed request forms to:
Northwest Community Hospital
Health Information Management
800 W. Central Road
Arlington Heights, IL 60005
Fax your printed and completed request forms to:
Northwest Community Hospital
Health Information Management
847.618.3249
Questions? Please call the Patient Services Center at 847.618.3200.
Last Updated on 10/020/08