Quality Report Card • Resources

Find out what state, national and industry organizations are saying about hospital quality in the U.S.

How to Get Safer Care
Patient Safety/Reducing Medical Errors

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H-CAHPS (Hospital-Consumer Assessment of Health Providers and Symptoms) – This site offers “hospital care quality information from the consumer perspective.”

Leapfrog Group – This a coalition of over 170 companies and organizations focused on quality and safety in healthcare.

HospitalCompare – This website was created through the efforts of the Centers for Medicare & Medicaid Services (an agency of the U.S. Department of Health and Human Services), along with the Hospital Quality Alliance.

The Joint Commission

Institute of Healthcare Improvement sponsors the 100,000 Lives campaign and 5 Million Lives campaign for patient safety.

National Quality Forum is a not-for-profit membership organization created to develop and implement a national strategy for measuring and reporting on health care quality.

Patient Advocate Request – Northwest Community Hospital’s Patient Advocate office can answer questions about hospital policies and procedures, and can assist with problems or concerns.