Medical Services:

Senior Services - TRIP - Township Riders Initiative Pilot

A new pilot transportation program in Northwest Suburban Cook County is now available to residents of five area townships-- Elk Grove, Hanover, Palatine, Schaumburg, and Wheeling. This intertownship transportation for medical puroses program was created to serve the needs of area senior citizens and persons with disabilities. It is called TRIP, or Township Riders Initiative Pilot.

This program transports riders to medical appointments beyond their Township borders, utilizing lift-equipped buses. TRIP is sponsored by the State of Illinois Public Act 093-1004, Illinois Department of Transportation, and the transit services are provided by PACE. This program was initiated by the Northwest Regional Human Care Council and the Northwest Suburban Transportation Consortium.

Overview Information

Hours of operation are Monday through Friday, 5:00 am to 9:00 pm and Saturday, 7:00 am to 4:00 pm. One-way rides cost $5.00 per township line crossed with a maximum charge of $10.00 per each one-way ride. The three destination criteria that must be met to qualify for ridership are as follows:

1. Your trip must be for Medical Purposes only,
2. You must cross Township lines, and
3. You must not duplicate existing services.

Riders may travel anywhere within these seven townships: Barrington, Elk Grove, Hanover, Maine, Palatine, Schaumburg, and Wheeling. Other destinations covered are Stroger Cook County Hospital, Hines Veterans Hospital and the Veterans Health Administration-Elgin Clinic.

To be eligible to participate in TRIP, you must reside in one of the five Townships listed below; you must be Age 60 or over, or Age 18 and over and have a disability. Note: One service animal, caregiver or attendant may accompany the rider.

For information on registering, making reservations and scheduling rides, you must contact your individual Township. Click on the name of your Township for specific instructions and information: Elk Grove, Hanover, Palatine, Schaumburg, and Wheeling.

Elk Grove Township

2400 S. Arlington Heights Rd.
Arlington Heights, IL 60005
847.437.0300

Service area: The geographic area the buses travel includes Barrington, Elk Grove, Hanover, Maine, Palatine, Schaumburg and Wheeling Townships, as well as the medical campuses of Stroger Cook County Hospital, Hines Veterans Hospital in Maywood, and the VA Hospital in Elgin.
Cost: $5.00 each way, for every township border crossed, to a maximum of $10.00 per one-way trip.
Registration: All Riders Must be pre-registered by completing a TRIP form (separate from the Township Dial-a-Ride Service form). Forms and assistance with their completion are available at Elk Grove Township Center, 7 2400 S. Arlington Heights Rd., Arlington Heights, IL 60005, weekdays from 8:30 am to 4:00 pm and Saturdays from 8:30 am to 12:00 noon.
Be sure to bring: Documentation of age or disability (social security award letter), Driver’s License or State I.D., proof of residency, and a name and phone number of a contact in case of an emergency.
Qualifications: Residents must be at least 60 years of age for a “Senior” citizen registration and at least 18 years of age to qualify for a “Disabled” registration.
Hours of Service: Monday through Friday, from 5:00 am to 9:00 pm and Saturday from 7:00 am to 4:00 pm.
Reservations: Reservations should be made by calling 847.437.0300 three to fourteen working days in advance, from 8:30 am to 2:00 pm. Please let us know at that time if you will be needing the lift.

Hanover Township

240 S. Illinois Route 59
Bartlett, IL 60103
630.483.5656

Service area: The geographic area the buses travel includes Barrington, Elk Grove, Hanover, Maine, Palatine, Schaumburg and Wheeling Townships, as well as the medical campuses of Stroger Cook County Hospital, Hines Veterans Hospital in Maywood, and the VA Hospital in Elgin.
Cost: $5.00 each way, for every township border crossed, to a maximum of $10.00 per one-way trip.
Registration: All Riders Must be pre-registered by completing a TRIP form (separate from the Township Dial-a-Ride Service form). Forms and assistance with their completion are available at Hanover Township Center, 240 S. Illinois Route 59, Bartlett IL 60103, weekdays from 8:30 am to 4:00 pm. and Saturdays from 8:30 am to 12:00 noon.
Be sure to bring: Documentation of age or disability (social security award letter), Driver’s License or State I.D., proof of residency, and a name and phone number of a contact in case of an emergency.
Qualifications: Residents must be at least 60 years of age for a “Senior” citizen registration and at least 18 years of age to qualify for a “Disabled” registration.
Hours of Service: Monday through Friday, from 5:00 am to 9:00 pm and Saturday from 7:00 am to 4:00 pm.
Reservations: Reservations should be made by calling 630.483.5656 three to fourteen working days in advance, from 8:30 am to 2:00 pm. Please let us know at that time if you will be needing the lift.

Palatine Township

721 S. Quentin Rd.
Palatine, IL 60067
847.358.6907

Service area: The geographic area the buses travel includes Barrington, Elk Grove, Hanover, Maine, Palatine, Schaumburg and Wheeling Townships, as well as the medical campuses of Stroger Cook County Hospital, Hines Veterans Hospital in Maywood, and the VA Hospital in Elgin.
Cost: $5.00 each way, for every township border crossed, to a maximum of $10.00 per one-way trip.
Registration: All Riders Must be pre-registered by completing a TRIP form (separate from the Township Dial-a-Ride Service form). Forms and assistance with their completion are available at Palatine Township Center, 721 S. Quentin Road, Palatine, weekdays from 8:30 a.m. to 4:00 p.m. and Saturdays from 8:30 am to 12:00 noon.
Be sure to bring: Documentation of age or disability (social security award letter), Driver’s License or State I.D., proof of residency, and a name and phone number of a contact in case of an emergency.
Qualifications: Residents must be at least 60 years of age for a “Senior” citizen registration and at least 18 years of age to qualify for a “Disabled” registration.
Hours of Service: Monday through Friday, from 5:00 am to 9:00 pm and Saturday from 7:00 am to 4:00 pm.
Reservations: Reservations should be made by calling 847.358.6907 three to fourteen working days in advance, from 8:30 am to 2:00 pm. Please let us know at that time if you will be needing the lift.

Shaumburg Township

One Illinois Boulevard
Hoffman Estates, IL 60194
847.882.1929

Service area: The geographic area the buses travel includes Barrington, Elk Grove, Hanover, Maine, Palatine, Schaumburg and Wheeling Townships, as well as the medical campuses of Stroger Cook County Hospital, Hines Veterans Hospital in Maywood, and the VA Hospital in Elgin. To view a map of the coverage area, click here.
Cost: $5.00 each way, for every township border crossed, to a maximum of $10.00 per one-way trip.
Registration: All Riders Must be pre-registered by completing a TRIP Registration Form (separate from the Township transportation form), as well as a Consent to Release Information Form. You may download the TRIP Registration Form online by clicking here and download the Consent to Realease Information Form online by clicking here. Print and complete the forms. Forms and assistance with their completion are also available at Shaumburg Township,One Illinois Blvd., Hoffman Estates, IL 60194-3314, Monday through Friday from 10:00 am to 3:00 pm. (For a map of Schaumburg Township, click here.)
Be sure to bring: Documentation of age or disability (social security award letter), Driver’s License or State I.D., proof of residency, and a name and phone number of a contact in case of an emergency.
Qualifications: Residents must be at least 60 years of age for a “Senior” citizen registration and at least 18 years of age to qualify for a “Disabled” registration.
Hours of Service: Monday through Friday, from 5:00 am to 9:00 pm and Saturday from 7:00 am to 4:00 pm.
Reservations: Reservations should be made by calling 847.882.1929 from 10:00 am to 3:00 pm Monday through Friday. Reservations must be made three to fourteen working days in advance.

Wheeling Township

1616 N. Arlington Heights Rd.
Arlington Heights, IL 60004
847.259.7743

Service area: The geographic area the buses travel includes Barrington, Elk Grove, Hanover, Maine, Palatine, Schaumburg and Wheeling Townships, as well as the medical campuses of Stroger Cook County Hospital, Hines Veterans Hospital in Maywood, and the VA Hospital in Elgin.
Cost: $5.00 each way, for every township border crossed, to a maximum of $10.00 per one-way trip.
Registration: All Riders Must be pre-registered by completing a TRIP form. Print and complete the form. Forms and assistance with their completion are available at the Wheeling Township building at 1616 N. Arlington Heights Rd, Arlington Heights, IL 60004, weekdays from 8:30 am to 4:00 pm and Saturdays from 8:30 am to 12:00 noon.
Be sure to bring: Documentation of age or disability (social security award letter), Driver’s License or State I.D., proof of residency, and a name and phone number of a contact in case of an emergency.
Qualifications: Residents must be at least 60 years of age for a “Senior” citizen registration and at least 18 years of age to qualify for a “Disabled” registration.
Hours of Service: Monday through Friday, from 5:00 am to 9:00 pm. and Saturday from 7:00 am to 4:00 pm.
Reservations: Reservations should be made by calling 847.259.7743 three to fourteen working days in advance, from 8:30 am to 2:00 pm. Please let us know at that time if you will be needing the lift.

Last Updated on 09/18/07