About

For 60 Years, We’ve Put Community at the Center

Serving Chicago’s northwest suburbs since 1959, NCH is a not-for-profit healthcare system dedicated to providing outstanding care in the communities we call home. Our comprehensive, patient-centered system of care has dozens of locations throughout the area. Together, we serve more than 200,000 outpatients and treat more than 20,000 inpatients annually. Our hospital houses a Level III NICU, Level II Trauma Center and a dedicated pediatric emergency department.

In January 2021, we joined NorthShore University HealthSystem. Headquartered in Evanston, NorthShore is a fully integrated healthcare delivery system that includes 6 hospitals—Evanston, Glenbrook, Highland Park, Skokie, Swedish and now NCH. Together, the NorthShore system provides clinical excellence and community-focused care across Chicagoland.

Our award-winning care has been recognized on a national level. Some of our top awards include:

America’s 250 Best Hospitals™ Award for four years in a row from Healthgrades^® (2017–2020)
Magnet^® designation for nursing excellence, received consecutively since 2006
The Joint Commission’s Gold Seal of Approval^® and Comprehensive Stroke Center designation

See all of our awards

Levels of Care

No two patient visits are the same. That’s why we provide you with access to the right level of care at the right location for each visit. To ensure quality service for you and your loved ones, our system offers you a full range of treatment options based on your health needs.

See our levels of care

In This Section

Mission, Vision and Values

NorthShore – Edward-Elmhurst Health has adopted a new mission statement, vision statement and a set of values in order to define and explain who we are as a new organization. This is an important first step as we unite our teams around a singular idea and work to build a common culture.

Mission

Help everyone in our communities be their best.

Vision

Safe, seamless and personal. Every person, every time.

Values

Act with Kindness

Meet people where they are and show empathy through listening

Earn Trust

Act with integrity and accountability to earn and maintain trust

Respect Everyone

Champion diversity, equity and inclusion for all through mutual respect

Build Relationships

Develop meaningful connections that have a positive impact on everyone who crosses our path

Pursue Excellence

Seek out ways to keep learning and growing so we can deliver the best care to all, every time

Get to Know Us

Over the years, we have continued to grow to meet your changing needs. Today, we’re a world-class healthcare provider that combines compassionate care with a healing environment, cutting-edge clinical expertise and state-of-the-art facilities—all right here in your community, close to home.

A 509-bed hospital, including the South Pavilion with 200 private rooms
The William J. and Marian H. Busse Center for Specialty Medicine, an eight-floor facility housing physician offices, medical specialty services and advanced diagnostic technology
Five Immediate Care Centers, in Buffalo Grove, Kildeer, Mount Prospect, Palatine and Schaumburg
Twenty-three physician offices in Arlington Heights, Buffalo Grove, Kildeer, Mount Prospect, Palatine, Rolling Meadows and Schaumburg
Nine outpatient imaging locations that provide advanced imaging technology, including open MRI, CT, ultrasound, X-ray, mammography and more
Thirteen clinical laboratory sites in seven suburbs and at the hospital
A 33-bed acute inpatient rehabilitation unit and seven outpatient rehabilitation centers
The Day Surgery Center, a same-day outpatient surgery center
Occupational Health Services provided at six convenient locations
The Wellness Center, a premier health and fitness center and spa on the NCH campus
A full-service, retail pharmacy on the hospital campus

Annually, we treat an average of 20,000 inpatients and provide:

350,000 outpatient visits
76,000 emergency department visits
38,000 home care visits
2,700 newborn deliveries

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