COVID-19 Safety

Medical Services Open,
Appointments Available

We are performing elective procedures and offering services in strict adherence to guidelines set by the Illinois Department of Public Health (IDPH).

The safety of our patients and staff is our top priority. All of our facilities utilize infection control practices and evidence-based protocols recommended by the Centers for Disease Control and Prevention (CDC), IDPH and the Cook County Public Health Department to keep all patients, visitors and staff safe.

Please know all hospitalized COVID-19 patients are on units designated only for COVID-19 patients. The dedicated, specially trained clinicians on those units are not caring for patients in other areas of the hospital.

If you have a health need that you have been waiting to address, please call your provider’s office directly to learn more about the availability of appointments and services. NCH Medical Group is offering virtual visits or can see you in-person for regular appointments.

We are here for you and your family and encourage you to maintain your health through regular appointments and screenings.

Screening

All patients and visitors will be asked screening questions upon entering the hospital and outpatient care centers.

COVID-19 Testing

IMPORTANT UPDATE: Due to a global shortage of rapid test kits all patients requiring a COVID-19 test will receive a standard PCR COVID test, typically returning results within 48-72 hours.

Patients scheduled to undergo certain elective procedures may require a COVID-19 negative test per IDPH requirements. If indicated, those patients will be informed at the time of scheduling and the test will be performed within three days of the procedure. Those patients will be directed where to go for their test upon scheduling and after the test will be required to self-isolate at home until the procedure.

Visitor Masking Policy

• Masks are optional for most patients and visitors, however masks will still be required in areas where we are caring for patients who at a higher risk of infection. Mask up if:
• You are sick
• Are recovering from COVID-19
• Are visiting a designated high-risk area
• Visitors must self-screen for COVID-19 symptoms before entering the hospital or care site.
• Wash hands frequently with soap and water or hand sanitizer.
• Visitors, please consider postponing your visit of a patient if you’re sick.