Patients & Visitors

Fees and Bill Payment

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At NCH, we’re committed to providing you with a complete range of financial services. Learn about your health insurance benefits and bill payment options, as well as your financial roles and responsibilities as a patient at NCH.

Bill Payment Options

Pay online:

Learn about our patient portal, NCH MyChart

Pay by mail:

Include your patient account number on the front of the check, insert the stub from your statement and send payment to:

Northwest Community Hospital
28079 Network Place
Chicago, IL 60673

old balances

Please note:
Remaining balances for services prior to 5/1/2015 must be paid by calling 847-618-4780.

Financial Assistance and Notes about Your Bill

Helpful Notes and Tips

Here are some helpful notes and tips about your bill

  • NCH accepts personal checks, money orders and credit cards (American Express, Visa, MasterCard, Discover). To pay with credit card, use your NCH MyChart account.
  • Each time you receive services at Northwest Community Hospital or the Day Surgery Center, a separate account is created.
  • If you are receiving monthly ongoing services, a monthly account is created.
  • You may also receive separate bills from other health care professionals who provided services to you at Northwest Community Hospital or the Day Surgery Center. Please call the phone number on your statement if you have billing questions.
  • Charges for anesthesiologists, radiologists, pathologists, cardiologists, surgeons and attending physicians are billed separately. These separate services may not be contracted through your HMO or PPO.
    • For your convenience, here are frequently requested numbers:
      • Midwest Anesthesia Partners - 800-242-1131 x5319
      • Northwest Radiology Associates - 630-874-2725
      • Arlington Ridge Pathology - 630-874-2710
      • Professional Cardiac Services - 630-960-9222
      • CEP America - 800-498-7157

NCH Customer Service Specialists are highly skilled professionals and are available to help you navigate through your health insurance coverage, benefits and more. Please call 847-618-4747 to speak with a representative.

Financial Assistance is Available

For families without insurance who need help with medical bills, we accept Illinois Public Aid. In addition, you may qualify for financial assistance for medical bills through Northwest Community Hospital. Northwest Community Hospital is a charitable organization  and provides financial assistance to those who are eligible. The Day Surgery Center is a for-profit organization and also provides financial assistance to those who are eligible. 

Learn about financial assistance at NCH

Pay Your Bill Online

Log into your NCH MyChart account

New online feature, coming soon:

"Pay as Guest" launching 8/26/2017.

NCH Schedule an Appointment

Contact Patient Accounting & Finance


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