Patient Story Module

 

An Investment in Your Wellness

Experience the Wellness Center Difference

We believe in an integrated approach to health through fitness and nutrition. Owned and operated by Northwest Community Healthcare, our staff has direct access to hospital resources and personnel. The Wellness Center is committed to enhancing community health by providing a continuum of care from prevention to rehabilitation. Visit us to take a tour or call 847-618-3620 to sign up.

Unlimited Classes

We offer over 120 complimentary classes including:

  • Group classes
  • TURF classes
  • Water aerobics
  • Cycling
  • Yoga

View our class schedule here or on the app.

An Investment in Your Wellness

Wellness Center Club Amenities

  • Full service locker rooms
  • Lap Pool
  • Towel service
  • Shower amenities
  • Steam room
  • Sauna
  • Whirlpool
  • Warm water therapy pool
  • An Investment in Your Wellness


    Nutrition Services

    • Individual nutrition counseling for all ages. Our dietitians all have degrees in their fields of expertise.
    • WIN program for weight management.
    • Resting Metabolic Rate Testing (RMR) - Learn exactly how many calories you need to consume each day with this medically-based breath test, then have an individualized meal plan developed for you by our Registered Dietitian.
    • Monthly nutrition lectures on a wide variety of topics. View Schedule and register.
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    Reflections Salon & Spa

  • Facials
  • Waxing
  • Massage
  • Manicure/pedicure
  • Haircuts & styling
  • Acupuncture
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    Kids Club

    Complimentary child care services offered while you work out for children three months of age through ten years of age.

    Find out more about our Kids Club here.

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    Referral Program

    Current members who refer new members can earn a $50 membership credit to be used for next month’s dues.

    *referral credit is only awarded for a new membership, not for adding a member to an existing membership
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    Other services

    • Personal fitness trainers. Our personal trainers have degrees in their fields of expertise and all fitness staff hold certifications from NCCA-accredited fitness organizations.
    • Pilates
    • Small group training
    • Special programs such as MedFit & our WIN program
    • Reduced impact 1/12th mile suspended track
    • The Wellness Center App. View group fitness classes for the week and reserve your spot right on your phone. You can also view club hours, programs and check account information.
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    Policies & Rules

     Leave of Absence

    Written notification for a Leave of Absence (LOA) is required by the 15th of previous month before LOA begins. All Leave of Absences begin on the 1st of the month and resume on the 1st of a month.

    LOA requests will not be taken over the phone; signature is required.

    A LOA is for a maximum of 6 months on a rolling 12 month basis.

    $8 maintenance fee will be charged per month during the LOA period.

    The number of month(s) I am on a leave of absence do not count toward my initial 12-month commitment.

    If one person on a membership is on a leave of absence, the remaining member pays the current individual rate. If a member goes on the leave of absence during their first 12 months of membership and has a 12-month commitment, the commitment expiration date will be extended by the number of months of the leave of absence. Payment of dues will automatically resume at the conclusion of the leave of absence.

     Cancellations

    Written requests for cancellations received on or before the 15th of the current month will be honored on the last day of the month. Cancellations received on or after the 16th of the current month will be honored on the last day of the following month. Members who are contractually committed to 12 months of membership will pay a $150 per person cancellation fee if the cancel before that commitment has been fulfilled. Members may either fax a signed letter of cancellation to 847-618-3628 or visit the Membership office to sign cancellation paperwork. Requests for cancellations will not be taken over the phone.

     Refunds

    The Wellness Center does not issue refunds for membership dues. Credit will be applied toward future membership dues only.

     Member Referral Program

    Current members who refer new members earn a $50 membership credit, which is applied to their next month's dues. Referral credit is only awarded for a new membership, not for adding a member to an existing membership.

     Wellness Center Etiquette

    Proper etiquette throughout the fitness center and pool will make everyone's experience more enjoyable.

     Cell Phone Usage

    To ensure the privacy, safety and a pleasant experience for all members and guests, cell phones may not be used in the locker rooms.

     Fitness Floor Etiquette

    Share Equipment - allow other members to work in while resting between sets

    Unload Your Weight Bar - remove all weight plates from the bar after use

    Return Weights - return weights (plates or dumbbells) to the designated spot

    Wipe Off Equipment - use provided gym wipes on machines or benches

     Group Exercise Etiquette

    Be Prompt - arrive on time for class

    Stay the Duration - please stay until the end of class; leaving before the end of class is disruptive to other members

    Attire - proper clothing and shoes are required

     Aquatics Etiquette

    Shower - Please take a soap shower before entering any of the pools or the whirlpool

    Be Respectful - Refrain from any boisterous activity, creating noise or using a lane in such a way that is disruptive to other members. Arrive on time for class and limit personal conversations during class. Do not spit or spout water into the pool or gutter.

    Heat Safety - Please be aware that over-exposure to heat can be hazardous to your health. The Illinois Department of Public Health recommends using a sauna, steam room or whirlpool for no more than 15 minutes at a time. If you feel faint, light-headed or dizzy at any time, move to a cooler area immediately. Refrain from using the sauna, steam room or whirlpool if you have any of the following conditions: high blood pressure, heart problems, pregnancy, or diabetes.

     Locker Room Etiquette

    Cell Phone Usage - The use of cell phones in the locker rooms is strictly prohibited.

    Locker Rooms - Please dispose of used towels in the receptacles provided throughout the locker rooms.

    Lockers - Please use only one locker during your visit. Items left in lockers (with the exception of rented lockers) overnight will be confiscated.

    Showers - Please be respectful of other members who may be waiting to take a shower. Reserving a shower is strictly prohibited and may result in confiscation of those items left in the shower.

    Steam Room - In accordance with sanitary requirements, shaving or performing other personal grooming acts in the steam room are strictly prohibited.

    Sauna - In accordance with sanitary requirements, shaving or performing other personal grooming acts in the sauna are strictly prohibited.

    Children - Parents bringing children in for swim lessons or during family hours may only use the family locker room. Keys for family lockers are available at the Service Desk.

    Contact the Membership office at 847-618-3620 for any membership policy questions.