Emergency Care

As a state-of-the-art Level II Trauma Center, our Emergency Department treats approximately 76,000 people annually—experience that makes a real difference in a life-threatening emergency. Because every minute counts when it comes to heart attack and stroke, our cardiac interventional and neurointerventional teams are ready to treat patients with advanced technologies 24/7. Additionally, our dedicated pediatric emergency team includes dedicated nurses and on-site access to board-certified pediatric health care providers from Ann and Robert H. Lurie Children’s Hospital of Chicago.

Even in an emergency, your comfort and privacy are important to us. Our Emergency Department includes private rooms as well as specialty rooms for trauma, critical care, isolation and behavioral health—all staffed with board-certified emergency nurses and physicians.

We are fully prepared and ready to safely welcome you, following guidelines from the Centers for Disease Control and Prevention (CDC) and public health authorities, using the best practices for hygiene, infection control and social distancing. Don’t wait to get the care you need. See how we’re keeping you safe.

Call 911 if you think you are experiencing a life-threatening emergency.
Our Facilities
  • We provide a Rapid Medical Evaluation area that significantly reduces the amount of time spent in our Emergency Department prior to being seen by a physician.
  • Two trauma bays and critical care bays are designed and equipped to facilitate advanced interventions when needed.
  • Behavioral health specialists are available 24/7 to provide patients with mental health assessments, crisis intervention and referrals to inpatient and outpatient mental health services or community resources.
  • We have 51 private treatment rooms to create a safe, healing environment for patients.
  • Each room is wired with advanced technology so the medical team can immediately place needed orders and update a patient’s medical record while they’re with them.
Emergency Department Approved for Pediatrics (EDAP) Certification

Our Emergency Department has been recognized by the state of Illinois as an Emergency Department approved for treating children. The pediatric emergency staff is specially trained to care for children using child-sized equipment and following guidelines for weight-appropriate medications.

Nationally Recognized for Clinical Excellence
America’s 250 Best Hospitals™
Healthgrades® America’s 100 Best Hospitals for Stroke Care™
Healthgrades® America’s 100 Best Hospitals for Cardiac Care™
Emergency Nurses Association’s Lantern Award™
The Joint Commission and the AHA
Advanced Certification for Comprehensive Stroke Center
Healthgrades® America’s 100 Best Hospitals for Critical Care™
Treatment of Heart Attack
Five-Star Recipient
Treatment of Heart Failure
Five-Star Recipient
Get With The Guidelines® Stroke Gold Plus with Target: Stroke Honor Roll Elite Plus
Get With The Guidelines® Stroke Gold Plus with Target:
Stroke Honor Roll Elite Plus

Emergency Care Treatment Locations
NCH Hospital and Emergency Department
NCH Hospital and Emergency Department

800 W. Central Road

Arlington Heights, IL 60005


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