NCH is part of Endeavor Health

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Scheduling and Pre-Registration

Please have your doctor’s order(s) ready and call 847‑618‑3700 for the following:

  • To schedule a test or procedure, including outpatient lab work and imaging
  • To pre-register for surgery, endoscopy or pre-admission testing

Monday–Friday: 7:00 am–7:00 pm
Saturday: 9:00 am–1:00 pm
Sunday: Closed

Patient Relations

For questions regarding hospital policies or assistance with any problems, call 847‑618‑4390 Monday–Friday: 8:00 am–4:30 pm.

If calling after hours, please leave a message. We will try to get back to you by the next business day.

Financial Services

For billing questions, contact us at 847‑618‑4747.

Monday–Thursday: 8:00 am–7:00 pm
Friday: 8:00 am–4:00 pm
Saturday and Sunday: Closed

Help Finding a Doctor

If you can’t find the doctor you’re looking for in our online directory, please call 847‑618‑4968, Monday–Friday, 8:30 am–4:30 pm, or send us an email.

Volunteer Opportunities

For more information about volunteer opportunities, please call Guest Services at 847‑618‑4450, Monday–Friday, 7:30 am–4:00 pm, or send us an email at

Media Relations

To contact us regarding media relations, please contact Keith Hartenberger, System Director, Media Relations, NorthShore – Edward-Elmhurst Health, at 630-527-3929 or by email.