Patient Coronavirus Guide

COVID-19 Visitors

The health and safety of our patients is our top priority. We value the support family and friends give to our patients and appreciate your partnership in ensuring we work to keep everyone safe while reducing the spread of COVID-19. Please review the below visitor guidelines for each department. We thank you for your understanding.

Inpatient Units: 8:30am-7pm, Daily

  • 2 visitors per day (effective 5/9/22)

Critical Care Unit: 8:30am-5pm, Daily

  • 1 visitor per day (effective 5/9/22)

Visitor guidelines differ throughout the hospital depending on the department. Please look further below for policies and exceptions relating to specific visitation areas.

Any visitor who has received approval to visit will need to follow the below guidelines:

  • All visitors should enter at the Main Entrance (#4)
  • All visitors must be 18 years or older.
  • Visitors should self-screen for symptoms. If you have any symptoms, you should not visit.
  • Visitors may be asked to present a form of identification, as necessary.
  • All visitors must wear a surgical mask covering their nose and mouth for the entirety of their stay, regardless of COVID vaccination status. Surgical masks will be provided as needed. Cloth masks are not permitted.
  • Visitors must wear a visitor badge at all times.
  • Visitors cannot eat or drink while in patient rooms or waiting areas. Dining areas are available at the Oasis Cafeteria or Perfect Brew.

Visitor guidelines differ throughout the hospital depending on the department. Please look further below for policies relating to our specific visitation areas.

  • After receiving a visitor badge, visitors should perform hand hygiene prior to entering the patient’s room and when leaving.
  • If the patient leaves their room or is transferred to another department, visitors should follow the policies of the new department, as guidelines may differ throughout the hospital.
  • Visitors cannot eat or drink while visiting the patient or in waiting areas. Dining areas are available at the Oasis Cafeteria or Perfect Brew.
  • Visitors must wear a surgical mask covering their nose and mouth for the entirety of their stay, regardless of COVID vaccination status. Cloth masks are not permitted. Patients should also wear a mask while the visitor is in the room.
  • If a visitor needs assistance while in a patient room, visitor should use the patient call button for assistance.
  • 2 visitors per day (effective 5/9/22)
  • 1 visitor per day (effective 5/9/22)
  • Up to 2 parents/guardians at the same time for the duration of the stay (effective 5/9/22)
  • 1 visitor per day (effective 5/9/22) and
  • 1 visitor/partner for the entire stay
  • 1 visitor/partner for the duration of the stay and
  • 1 double (must be the same doula) for the duration of the birth parent’s stay
  • Up to 2 parents/guardians with the patient (effective 5/9/22)
  • 1 support person with the patient once the patient has been assigned a room.
  • Visitors are not permitted to wait in the waiting areas due to limited ability of social distancing.
  • 1 visitor in registration and surgical prep area (SPA) / Pre-op, provided social distancing can be accomplished
  • 1 visitor when patient is in recovery and preparing for outpatient discharge (PACU II)
  • Waiting room is open with limited capacity due to social distancing.

Outpatient Centers & Services include immediate care centers, medical offices, radiation oncology, and other outpatient testing areas.

  • 1 support person provided social distancing can be accomplished

Exceptions may be made at the discretion of the care team.

  • For critically ill/end-of-life patients—the number of visitors will be managed by the care team.
  • Life altering diagnosis (i.e. cancer) or for high risk procedures.
  • Pediatrics/Labor and Delivery/Mother Baby/NICU
  • Essential caregiver support and Power of Attorney (POA’s) for procedures and services—to be approved by the care team.

Please note:

  • Visitors will not be permitted to visit with COVID-19 patients or patients under investigation (PUI) for COVID-19 until their isolation has been lifted or if the patient meets the visitor exceptions.
  • Behavioral health visitor guidelines may differ and are at the discretion of that department.

If your loved one is admitted to the hospital, you may drop off belongings for them that will be delivered to their room.

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