Your health is our top priority. That’s why we accept a wide range of insurance providers—because you should never have to worry about a change in coverage affecting your well-being. Some health plans require patients to receive services at an “in-network” or “participating” provider. Contact your insurance to verify Northwest Community Healthcare is an in-network provider.
We will bill your insurance plan(s) on your behalf. After that, you’ll receive an “Explanation of Benefits” (EOB) from your provider. This will show the amount they have paid, any non-covered or denied amounts and the remaining balance that you owe.
Your insurance plan may require you to pre-certify certain services or to notify them within a certain period of time after hospitalization. You should:
NCH treats all patients with dignity and respect, regardless of their financial situation. Emergency services will never be denied or withheld on the basis of a patient’s ability to pay. If you do not have health insurance, please call a hospital Financial Counselor at 847-618-4542.
The financial counselor will review payment and funding options that may be available to you. These could include applying for Illinois Medicaid, All Kids or Family Care programs, Illinois Violent Crime Victims Assistance Fund, other government-sponsored plans, grants, community funding, financial assistance and/or charity care.
We’ve partnered with IXSolutions Private Health Insurance Exchange to make finding a plan fast and convenient.