A team of more than 20 nurses, representing various nursing roles and departments, came together in 2019 as the Shared Governance Workgroup. The group was led by Phyllis Cerone, Connie Selsky and Kirsten Howe. Their purpose was to review the current shared governance model and develop a proposal to redesign the model. The new model will ensure clinical nurse involvement and provide leadership opportunities for them by serving as council chairs.
Shared governance is a structure whereby professional nurses work collaboratively to support both front-line nurses and nursing leaders to share in the decision-making. The shared governance structure provides a forum for nurses to actively share in the accountability, responsibility and authority for practice and care delivery. The team developed a new structure that includes four organizational councils – Nursing Practice, Operations/Work Environment, Professional Development and Evidence-Based Practice/Research. The chairs of these councils meet routinely as the Nursing Coordinating Quality Council. Each department will have unit-based shared governance through their Nursing Practice Council and Operations/Work Environment Council.
The new structure and meeting schedule rolled out in October 2019. Each council has a clinical nurse and manager, or educator, serving as chair and co-chair. Each unit will determine what their unit-level councils will look like and the managers will work with their team to decide which nurses will serve on organizational and/or unit-based councils.
NCH has partnered with the DAISY Foundation for nursing recognition since 2011. In 2019, a team of nurses reviewed the current NCH DAISY program with the charge to make recognition through the program both meaningful and timely.
The team first focused on making the award program meaningful. They determined the criteria for nominations as either DAISY Patient Recognition or DAISY Outstanding Patient Experience. Those nominations qualifying as Patient Recognition include the nurse’s name and/or a brief statement recognizing the nurse. Nominations qualifying as Outstanding Patient Experience meet one or more of the following criteria:
The refreshed DAISY program includes updated nomination forms. Nurses receiving a Patient Recognition nomination receive a certificate of recognition. Nurses receiving an Outstanding Patient Experience nomination receive a certificate of recognition and a DAISY nominee pin. One nurse is selected each month as the NCH DAISY nurse. He or she receives the DAISY Award certificate, DAISY Award pin and DAISY Award statuette. The nurse’s team celebrates their honor at a unit-based gathering. All DAISY nurses will be recognized quarterly in the employee newsletter and will be invited to the Leadership Forum.
Download the Department Updates to learn everything that happened in nursing at NCH in 2019.