Even if you can’t see that smile right now, we know you’ll be able to see our commitment to safety throughout our facilities. We’re following CDC guidelines for hygiene, infection control and social distancing to ensure you get the care you need, in the safest environment possible.
Call 911 if you think you are experiencing a life-threatening emergency.
We have resumed elective procedures, services and appointments following guidelines from the Centers for Disease Control and Prevention (CDC) and public health authorities, using the best practices for hygiene, infection control and social distancing. Our hospital, emergency department and outpatient and immediate care centers are fully prepared and ready to safely welcome you back to get the care you need. Don’t wait to be well.
The health and safety of our patients and those who serve them is our highest priority. NCH and our caregivers are responding to this unprecedented pandemic with unwavering dedication. We need your support.
Parents of children ages 12 and older may call 847-618-0242 to schedule their child’s vaccine, or walk-in to the Vaccine Clinic next Monday, 5/17 or Wednesday, 5/19 for their first dose of the Pfizer vaccine.
Patients and community members ages 16 and older can schedule their vaccine in one of these four easy ways:
Your safety and health are our number one priority. Please continue to wear your mask, wash your hands frequently and practice social distancing to help stop the spread of COVID-19.
We are performing elective procedures and offering services in strict adherence to guidelines set by the Illinois Department of Public Health (IDPH).
The safety of our patients and staff is our top priority. All of our facilities utilize infection control practices and evidence-based protocols recommended by the Centers for Disease Control and Prevention (CDC), IDPH and the Cook County Public Health Department to keep all patients, visitors and staff safe.
Please know all hospitalized COVID-19 patients are on units designated only for COVID-19 patients. The dedicated, specially trained clinicians on those units are not caring for patients in other areas of the hospital.
If you have a health need that you have been waiting to address, please call your provider’s office directly to learn more about the availability of appointments and services. NCH Medical Group is offering virtual visits or can see you in-person for regular appointments.
We are here for you and your family and encourage you to maintain your health through regular appointments and screenings.
All patients and visitors will be temperature checked and asked screening questions upon entering the hospital and outpatient care centers.
Patients scheduled to undergo certain elective procedures may require a COVID-19 negative test per IDPH requirements. If indicated, those patients will be informed at the time of scheduling and the test will be performed within three days of the procedure. Those patients will be directed where to go for their test upon scheduling and after the test will be required to self-isolate at home until the procedure.
To keep our employees, patients and community safe, we have implemented universal masking on the hospital campus and all outpatient care centers until further notice.
All are required to wear a mask when entering the hospital and outpatient care facilities and throughout their stay.
The health and safety of our patients is our top priority. We value the support family and friends give to our patients and appreciate your partnership in ensuring we work to keep everyone safe while reducing the spread of COVID-19. Please review the below limited visitor guidelines for each department.
Our general visiting hours (for approved visitors) are:
Inpatient Units: Monday–Sunday, 10am–7pm
Critical Care Unit: Monday–Sunday, 9am–5pm
Up to 2 visitors can be designated (1 visitor per day).
Please look further below for policies relating to our specific visitation areas.
Outpatient Centers & Services include immediate care centers, medical offices, radiation oncology, and other outpatient testing areas.
Exceptions may be made at the discretion of the care team.