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NCH now offers telehealth services for anxiety and depression

May 14, 2020

Our Behavioral Health Department now provides an Outpatient Telehealth Program in response to the COVID-19 pandemic. The program allows people to receive intensive therapy for a variety of behavioral health needs, right from home.

“People are likely experiencing increased anxiety and depression with all the changes brought about by COVID-19,” says Trikina Banks, LCSW, CCTP, Manager of Outpatient and Case Management Services. “In response to the current pandemic, we have instituted telehealth services to provide limited exposure and easier access to care with the convenience of meeting from a location of the patient’s choosing.”

The program provides services for adults as well as adolescents, ages 12 to 18 years old. Program participants will be provided with individualized, patient-centered care in a supportive and confidential environment.

“The program has personally helped me cope with my depression and anxiety in a manageable and positive way,” says a current patient who wishes to remain anonymous. “The therapists and fellow patients are all so supportive. You truly feel like you have a team supporting you and have your voice heard during some of the hardest times.”

The Outpatient Telehealth Program not only treats anxiety and depression but can also help individuals with the following:

  • Behavioral problems
  • Substance abuse
  • Bipolar disorder
  • Attention deficit disorder

Each person will meet with a psychiatrist for an initial evaluation. A case manager will then be assigned and an individualized care plan will be created. This is followed by a three-hour telehealth session, three days a week to help individuals cope during the pandemic. Participants can expect to communicate with their case managers for individual therapy, and a psychiatrist or nurse practitioner for medication management on a weekly basis. For more information or to schedule a phone assessment call 847-432-5464.