While you’re our guest, we’ll do everything we can to make your stay as comfortable as possible. But we need your help extending these courtesies to fellow patients and visitors as well. We know a visit to the hospital can be a stressful time, but following a few simple rules of conduct makes sure others receive the same amount of respect as you do. We thank you for your cooperation, and ask that you please:
For most of the hospital, visiting hours are 10:00 am–9:00 pm. However, some exceptions include:
Other department/unit policies may vary. Call 847‑618‑1000 to reach a specific department.
Cell phones may be used in most areas of our campus. However, cell phones can disrupt medical equipment, so they must be turned OFF:
Walkie-talkies can also cause disruptions and should not be used within 10 feet of medical equipment or in highly medically instrumented areas. Devices may not be used to record patients, staff or facilities, except in limited situations.
Smoking is not permitted on NCH property, including all buildings, parking garages, surrounding grounds or in vehicles on the property.
For your convenience, free wireless Internet access is available in most areas throughout the hospital. Please ask one of our staff members for help if you need assistance connecting to our network.
Our Billing & Insurance section will help answer any questions you may have about your insurance or our billing practices. You’ll also find information about our financial assistance program here as well.