Patients & Visitors

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Protecting Our Patients

The following visitor restrictions will be put in place starting March 14, until further notice:

  • No visitors will be permitted in adult inpatient units. Please note these visitor exceptions:
    • Critically ill/end of life patients – the number of visitors will be managed by the care team
    • Our pediatric patient population may have one visitor. Patients in the Mother Baby Unit may have one partner. While in Labor and Delivery, patients can have one partner and one doula if needed.
  • Adult patients undergoing surgery may have one visitor for the duration of the procedure.
  • Patients in our outpatient clinics may have one support person.
  • Emergency Department patients may have one support person.

Click here to view other notices, closures, and information regarding COVID-19, referred to as the Coronavirus Disease 2019.


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The Promise of Care 

NCH is a caring environment for patients and visitors. Whether you’re with us for treatment or to visit a friend or loved one, we want your time here to be comfortable, convenient, and healing. We operate a 489-bed hospital, four stand-alone Immediate Care Centers, and a number of other medical suites and office buildings in the community that manage five complete levels of care. With more than 1,000 physicians on our medical staff—including members of the NCH Medical Group, and nearly 4,000 employees, including nurses, allied health professionals, and support personnel—we're here to care for you, every step of the way.

General visiting hours are from 10 a.m. to 8 p.m. Some health unit policies may vary.

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Admissions, Discharge and Scheduling Information

Admissions, Discharge and Scheduling Information

We make it easy to navigate: surgery FAQs, discharge info and more

More about Your Stay at NCH
NCH Pharmacy

NCH Pharmacy

Northwest Community Healthcare Pharmacy is a full-service retail pharmacy open to the community and located in the NCH Busse Center lobby.

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Fees and Bill Payment

Fees and Bill Payment

A complete range of financial services, including price quotes, financial assistance, health insurance benefit information and bill payment options

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Support Groups & Therapy

Support Groups & Therapy

Compassionate care, every step of the way

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Hospital Amenities

Hospital Amenities

Many conveniences to make your stay or visit with us as comfortable as possible

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Personalized care and support

Advanced medical technologies for better detection
and safer, less invasive treatments

Learn about innovative technologies at NCH